25k - 28.5k
Pay range
high
Future demand
Skills
- Team Leadership
- Organisation
- Health & Safety Awareness
- Communication
- Problem-Solving
- Stock & Donation Management
- Sustainability Advocacy
- Retail Experience
- Motivation & Morale Building
- Time Management
Qualifications
- Environmental Science NVQ
- English NVQ
- History NVQ
- Art NVQ
- Business Studies NVQ
- GCSE's NVQ
Career Roadmap
Emma-Jane Hackett
1/6
Dental nurse, Kendall , Dale and Associates , 1990 - 1992
Dental Nurse and Receptionist. Worked in surgeries, filling in charts, etc. Also worked on the desk, booking appointments, checking in and helping customers.
2/6
Customer Service Assistant BP- 1992 - 1999
Working on tills , dealing with tanker deliveries, stock deliveries, stock checks, helping customers . Cashing up and general cleaning of both shops and fire courts.
3/6
Start Safe – CBT and motorcycle instructor 1999-2004
Worked on CBT training and taking out riders for pre-test rides. Block booking tests .
4/6
Assistant Manager Clarks Shoes Apr 1999 - Apr 2002
Dealing with customers and staff to help with the daily running of the store. Stock checks and deliveries.
5/6
Customer Service Assistant -Seasons Holidays 2002 – 2018
Working in a busy bookings office , booking members both in the UK and worldwide, dealing with membership enquiries, rental bookings and handling complaints and queries. Also spent several years working on the marketing side of the holiday ownership sales.
6/6
Shop Manager RSPCA 2019-2022
Shop manager of a busy store staffed only by volunteers, sorting donations daily and making sure all items not fit for sale were weighed, processed, and passed on to other companies for resale.
Job description
As the Eto Team Leader at CWM Environmental, I play a crucial role in overseeing the day-to-day running of the Eto village and repair shop, ensuring everything runs smoothly and efficiently. Coordinating tasks, allocating limited resources, providing the Eto brand and ethos are upheld, monitoring work to ensure health and safety guidelines are followed, keeping Team morale positive and thanking staff when a great job has been done.
My Day-to-Day Responsibilities (No more than 8 bullet points)
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Basic daily health and safety checks
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Cash up shop and pop ups
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Check all team members are present and allocated to their stations of work
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Aware staff are aware of their responsibilities for the day
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Check generator is topped up
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Make sure the ETO pop-up lorry is loaded with new stock and ready to go.
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Check Eto Village is open on time and tidy
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Ensure that donation stations are being emptied and stock checked
My Journey to Where I Am Now
I have always been passionate about recycling, reuse, and making choices that are good for the planet. Living in an eco-conscious way is something I actively practice in my daily life, so when the opportunity to work in this role came up, it felt like a dream job to me! This position has allowed me to combine my personal values with my work life, contributing to a team and a mission that align closely with what I care about most.
Key Attributes for Success in My Role:
Always keen to encourage team collaborations. Personal strong focus on recycling and reuse, and I like to promote sustainable living for the future. Past retail experience with both charity and chain stores, which comes in useful for the reuse shop and stock management.
What I Love About My Role & Challenges:
Every day is different; there is always something new happening. It's amazing to see what the team will do with new ideas and then watch them turn them into a reality! They will take a waste product destined for the trash and turn it into a reusable or repurposed item. The most important part to me is the Eto team, without them, none of this would work. We have challenges and days when things do not go as planned, but we will always try to turn it around as a group .
Best Job ever!
Emma-Jane Hackett - Eto Team Leader
Useful resources
Ellen Macarthur Fondation
Wrap Uk
Welsh Government
